At Boss Furniture, if the customer requires export services, we are committed to deliver your furniture safely, efficiently, and on time. We work closely with our trusted factories and logistics partners to ensure a smooth shipping experience for customers worldwide.
1. Production Timeline
- After placing an order, your furniture is coordinated with our factories for production.
- Typical production time: 45–60 days, depending on style, quantity, and customization requirements.
- Our team monitors production closely to ensure quality standards are met before shipment.
2. Delivery Timeline (Optional)
Domestic/Regional Delivery: Usually arranged within 5 natural days after production completion.
International Delivery (if requested):
- Hong Kong: ~15 days
- Southeast Asia: ~20 days
- United States: ~45 days
Delivery times may vary depending on destination, customs clearance, and shipping method.
3. Shipping Methods
- Most shipments are sent by sea, ensuring safety, cost-effectiveness, and reliability.
- For urgent or international deliveries, we coordinate with professional logistics partners.
4. Shipping Costs
Shipping fees are calculated based on:
- Geographic location
- Order volume and weight
- Chosen shipping method
Exact shipping costs are displayed transparently at checkout.
5. International Shipping (Optional)
- If requested, we arrange international shipping worldwide, except to war-affected regions.
- Estimated delivery for directly calculated international shipments: 8–10 days from dispatch.
- Customs & Taxes: Import duties, taxes, and customs charges are borne by the buyer. Boss Furniture is not responsible for additional costs imposed by customs authorities.
6. Tracking & Updates
- After shipment, tracking information is provided to monitor the furniture’s journey.
- Our customer service team is available to answer any questions regarding shipment status or customs.
7. Safety & Handling
- Every furniture item is carefully packaged using professional materials.
- Logistics partners handle items with care, minimizing the risk of damage.
8. Customer Support
- We provide one-on-one support for every order.
- From production to optional delivery, we ensure transparent updates and professional guidance throughout the process.
Boss Furniture – Bringing Your Custom Furniture to You, Safely, Reliably, and Only When You Need Delivery Services